Last Updated: September 2026
We are committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or holidays.
During holidays, promotions, or periods of high order volume, processing times may be slightly longer.
Shipping Methods
Available shipping methods and estimated delivery times will be displayed at checkout.
Typical delivery times may vary depending on your location and the shipping method selected.
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
Shipping Address
Please make sure your shipping address is correct before completing your order.
We are not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Tracking information may take some time to become active after the package has been shipped.
Lost, Damaged, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s handling and delivery procedures.
If your package is delayed, lost, or damaged, please contact us and we will do our best to assist you.
For damaged packages, we recommend contacting us as soon as possible after delivery and providing photos of the damaged package and products.
International Shipping
International shipping may be available for selected destinations.
Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.
International delivery times may vary.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on the destination, order size, and selected shipping method.
Any free shipping promotions will be subject to the terms stated at the time of purchase.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer service team.
Email: [[email protected]]